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Mission & Values
At QVL Pharmacy, our mission is simple: with respect and dignity for patients, maximize the quality of care and quality of life for those suffering from chronic pain and disease.
At QVL Pharmacy, we place a premium on the following: Integrity Quality Value Leadership
We Believe...
People
Our people are our most important company asset, and the people we are privileged to serve (patients and practitioners) are our top area of focus.
Right is right (even if no one else is doing it) and wrong is wrong (even if everyone else is doing it). We endeavor to apply this mindset across all business practices and pharmacy operations.
Excellence will be the defining characteristic of every product and service we provide our customers.
We will provide the best in products and services while maintaining our awareness of the financial constraints faced by many of the customers we serve.
We will embrace a willingness to go where others have been unwilling or unable. We will actively seek to uncover the needs of patient groups and practitioners that may have been underserved by traditional pharmacy providers.
That operating a pharmacy means having numerous parties for whom your efforts play a pivotal role in their life and livelihood. At QVL Pharmacy, we recognize this fact and have attempted to focus our attention on each of these groups by being flexible when formulating a statement of our mission.
We Strive...
To hear our patients say:
“QVL Pharmacy is a caring and convenient pharmacy that is willing to provide me with personalized service that gives me control in my treatment, over my pain, and in my everyday life.”
To hear practitioners say:
"QVL Pharmacy is a true partner that understands the unique needs of my practice and my patients. Their solutions, their expertise and their knowledge give me control over my practice so that I can provide my patients with the best possible care.”
Our Commitment
We are committed, to both the patients and practitioners we serve, to be focused and intent on understanding individual needs and to be flexible in tailoring our approach to meet those needs. We want to help patients achieve a greater quality of life, one that is free of pain.